Animal Services

Regional Animal Services

The Town of Westlake contracts with the City of Keller for animal control services. These services include:

  • Animal impoundments and adoptions
  • Responding to stray animal or barking dog complaints
  • Investigating dangerous animals and animal bites
  • Catching loose livestock
  • Trapping nuisance wildlife
  • Removing animal carcasses
  • Enforcing city animal ordinances

Field Service Hours: 8 a.m. to 7 p.m. Monday- Friday, and 10 a.m. to 6 p.m. on Saturdays.

Located at 330 Rufe Snow Drive in Keller, the Animal Services phone number is 817-743-4710. Their Dispatch Non-Emergency number is 817-743-4522

After-hours Emergency Calls should be made to 817-743-4522. Report problems or request emergency service for the following: animal bites, injured animals, or loose livestock near roadways

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Regional Animal Adoption Center

The Regional Animal Adoption Center is managed by the Humane Society of North Texas (HSNT) and serves the Town of Westlake and Keller, as well as Southlake, Colleyville, and Roanoke.

Located at 330 Rufe Snow Drive, the Center's office hours are: Noon to 6 p.m. Monday - Thursday, and 10 a.m. to 6 p.m. Friday and Saturday. They are closed on Sundays.

You may contact the HSNT adoption center at 817-743-4711 or at

Humane Society of North Texas (HSNT) adoption fees range from $50 to $150 and include:

  • Dog vaccinations
  • Cat vaccinations
  • First deworming (for hooks and roundworms)
  • Rabies vaccine (for dogs and cats over 12 weeks of age)
  • Heartworm test (for all dogs over 6 months)
  • Spay or Neuter
  • Microchip
  • Leash or cardboard cat carrier

What happens once a stray animal is picked up by Animal Services personnel?

Stray animals picked up by Regional Animal Services and brought to the Regional Animal Adoption Center are ineligible for adoption for three days so that owners have the opportunity to retrieve their pets.

Animal Services employees make every effort to contact the owners of animals who arrive with an ID tag or microchip, but it is the owner’s responsibility to contact the center if they have lost a pet. Once an animal’s hold period has expired, it will be added to the Humane Society of North Texas' pet inventory listings and be made available for adoption.

Please note the regional center has limited space. Owners are asked to retrieve their pet within 24 hours of being notified by center staff.

Coyote Conflicts near your home?

Helpful handouts to help our residents who have encountered coyotes in our community have been provided by the Humane Society of the United States (HSUS) after a previous workshop was held at Town Hall.