Water & Sewer

Water Faucet-01

Westlake residents can access their utility accounts online by visiting our online account management portal. This is where you can sign up for automatic bank drafts, request your bills be emailed to you, or view payment history. 

If you have an after-hours water emergency, please call 817-490-5729.

Water Rates

The current water and sewer rates and structure were adopted in January 2020 and adjusted for rate increases (pass-through) from the City of Fort Worth, our wholesale water provider, and Trinity River Authority, our wholesale wastewater provider.

Town staff typically presents an annual rate study to the Town Council each year for Council action. The purpose of the rate study is to determine whether the Utility Fund is accomplishing full recovery of cost of services, through water and sewer revenue, while maintaining an appropriate fund reserve balance in accordance with the Town’s adopted Financial Policy.

Residents with questions or concerns are encouraged to attend the informational workshop to learn more about the rate study. If you are unable to attend the meetings, the PowerPoint presentation will be available here after the meeting.

For more information please contact Troy Meyer, Westlake's Director of Facilities & Public Works, at (817) 490-5735 (office) or (817) 829-6974 (mobile).

Are You Water Wise? 
Most states throughout the country are struggling to keep pace with water demands. As our population continues to grow, the increase is putting stress on available water supplies all across the country. Between 1950 and 2000, the U.S. population nearly doubled. However, in that same period, public demand for water more than tripled! Americans now use an average of 100 gallons of water each day - enough to fill 1,600 drinking glasses! This increased demand has put additional stress on water supplies and distribution systems, threatening both human health and the environment.

Every Drop Counts

There is a reason that water has become a national priority. A recent government survey showed at least 36 states are anticipating local, regional, or statewide water shortages by 2013. By using water more efficiently, we can help preserve water supplies for future generations, save money, and protect the environment. Remember: Every drop counts!

You can monitor your usage with our Eye on Water program. Click here for a quick setup guide.

Stage 1 Water Restrictions in effect beginning June 3, 2013.
The primary focus of Stage 1 actions is to significantly reduce outdoor watering, which can account for as much as 50 percent of the daily residential water used during the summer.

Stage 1 limits outdoor watering with an irrigation system or hose-end sprinkler to a maximum of two assigned days per week for all customers. Residential customers whose addresses end in odd numbers (1, 3, 5, 7 or 9) are permitted to water lawn and landscapes only on Sundays and Thursdays. Addresses ending in even numbers (2, 4, 6, 8 or 0) may water on Saturdays and Wednesdays only. Non-residential customers, including apartments, businesses, parks and common areas, can water only on Tuesday and Fridays. No watering is allowed on Mondays.

The time of day restriction, which prohibits outdoor watering with sprinklers between the hours of 10 a.m. and 6 p.m., continues to be in effect. Watering by hand-held hose, drip irrigation or soaker hose is allowed at any time. Residents are encouraged to limit such watering to a maximum of two hours per day.

Other Stage 1 measures include the following:

  • Vehicle washing is limited to the use of hand-held buckets and a hose with a positive shutoff valve. Vehicles may be   washed at any time at a carwash.
  • Discouraging no hosing of paved areas, such as sidewalks, driveways, parking lots, etc.
  • Encouraging hotels, restaurants and bars to serve water only upon request.
  • Establishing new turf is discouraged, and a variance is required to do so.
Stage 1 - 2011 Watering Schedule.BMP

Did You Know?

  • One of the most important ways to help meet our water supply demands for today and tomorrow is through conservation.
  • There are simple solutions to reduce water waste and produce great results.
  • Texas is experiencing the worst drought in more than half a century.
  • Water conservation efforts have reduced water consumption in Tarrant County between 7% and 10%, resulting in saving approximately 8 billion gallons annually?
  • Water conservation efforts have delayed the need for a new water source by an estimated five years, which translates into a savings of $100 million?
  • Westlake currently prohibits watering between 10:00 am and 6:00 pm year-round.

For More Information
View helpful tips about water conservation. Be informed and be water wise!